Privacy Policy

Purpose

This Privacy Policy outlines how Nexom Pty Ltd (ACN: 684 420 531 ) ("Nexom," "we," "us," or "our") collects, stores, uses, and discloses personal information. Please review it carefully.

We are dedicated to safeguarding your personal information while ensuring its accuracy, security, and privacy. Our practices comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and any relevant State or Territory privacy laws. For more details, visit www.oaic.gov.au.

Providing personal information is not mandatory; however, without it, we may be unable to engage with you effectively.

By accessing our website (www.carvemollymook.com) or using our services, you agree to the terms of this Privacy Policy, including the collection, storage, use, and disclosure of your personal information.

Definition of Personal Information

In this policy, the terms "personal information" and "sensitive information" are defined as per the Privacy Act 1988.

Personal information refers to details or opinions about an identifiable individual, regardless of their truth or material form.
Sensitive information is a subset of personal information and includes details about an individual’s ethnicity, political views, religious beliefs, health, sexual orientation, or criminal record.

Collection of Personal Information

We may collect personal information from various sources, such as:

Direct interactions with you, including inquiries, product purchases, or service requests.
Communication through emails, phone calls, or written correspondence.
Recruitment processes, contractors, or business partners.

Examples of collected personal information include:

Contact details (e.g., names, addresses, phone numbers, emails).
Financial and payment information.
Health-related details (when relevant).
Employment or contractor information.
Details about clients, suppliers, and stakeholders.

We collect sensitive information only with your consent or as required by law.

Personal information is obtained through lawful and fair means, including:

Meetings, phone calls, or email exchanges.
Forms completed for services or products.
Third-party sources such as recruitment agencies.
Interactions via our website.

If you provide us with information about others, you must have their consent and ensure they are informed about this Privacy Policy.

Use and Disclosure of Personal Information

We use your personal information for purposes directly related to our business, such as:

Providing or acquiring products and services.
Responding to inquiries or feedback.
Conducting market research and business analysis.
Managing employment relationships.
Fulfilling legal or regulatory obligations.

Personal information may be disclosed to third parties, including:

Service providers working on our behalf (e.g., payment processors or marketing agencies).
Entities within Nexom or related corporate bodies.
Authorities, where disclosure is legally required or permitted.

We may use your personal information to send you promotional material. You can opt-out of such communications by contacting us or using the “Unsubscribe” option.

Disclosure of Information Overseas

Although we aim to minimize overseas disclosures, some third-party service providers may store data on servers located outside Australia. By providing your personal information, you consent to this arrangement, acknowledging that APP compliance may not be enforced with overseas entities.

Data Security

We take reasonable steps to protect your information from unauthorized access or misuse, such as:

Secure physical and electronic storage systems.
Password-protected networks and servers.
Restricting access to authorized personnel only.
Destroying or de-identifying information no longer required.

Access and Corrections

You may request access to or corrections of your personal information by contacting us. We will address requests promptly and provide explanations for any access or correction denial, if applicable.

Complaints

If you have concerns about how your personal information is handled, please contact our Director using the details below. We will investigate and respond to complaints in a timely manner. If unresolved, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).

Policy Updates

We may amend this Privacy Policy periodically. Updated versions will be available on our website, and continued use of our services indicates acceptance of the changes.

Contact Us

For questions or concerns regarding this Privacy Policy, contact our Director, Sean Smith at sean.smith@nexom.co